EBOOK

The Digital Store Platform

Better data for survival in a customer-centric world

EBOOK

The Digital Store Platform:

Better data for survival in a customer-centric world

With customer expectations the highest they’ve ever been, you need ways to enhance the customer experience that you provide to meet – and exceed – expectations.

As your business grows, putting the right systems in place that communicate with one another and more importantly communicate the right data to you and your sales associates can help you deliver relevant, personalized customer experiences.

Read our eBook to learn how a platform approach to retail technology systems can help you delight your customers and turn them into return shoppers with:

  • Flexible fulfillment programs that meet customer needs

  • Loyalty programs with rewards that resonate

  • Personalized service and more relevant promotions

  • Digital coupon delivery and geomarketing tactics

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Testimonials

Here’s what our happy customers had to say about us:

Ming-wouy

iVend Retail is a fully integrated omnichannel system that is always looking to the future for more benefits to the retailer & customer. It has everything in its suite that we need including inventory management, reporting, ERP integration and an excellent after sales support.

Mr. YC Ng, Head of Division, Ming Wuoy Group

As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.

Eremasi Matanatabu, Chief Operating Officer, Oscar Jacobson

We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.

David Miller, CEO & President, Goodwill Industries of San Joaquin Valley