EBOOK
The Digital Store Platform
Better data for survival in a customer-centric world
EBOOK
The Digital Store Platform
Better data for survival in a customer-centric world
With customer expectations the highest they’ve ever been, retailers need ways to enhance the customer experience and exceed expectations. As your business grows, putting the right systems in place that communicate with one another and more importantly communicate the right data to you and your sales associates can help you deliver relevant, personalised customer experiences.
Download our eBook to learn how a platform approach to retail technology systems can help you delight your customers and turn them into return shoppers with:
Flexible fulfilment programs that meet customer needs
Loyalty programs with rewards that resonate
Personalised service and more relevant promotions
Digital coupon delivery and geo-marketing tactics
Testimonials
Here’s what our happy customers had to say about us:
Our staff have commented on how easy the iVend system was to learn and to operate – it has helped to alleviate the “human errors” that we have had experienced in the past. Good features in iVend are the ability to easily look at other store and main warehouse stock levels in real time, integrated eftpos has been great, gift voucher processing is easy and transparent and we have now just implemented Lay-By.
As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.
We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.
