Grow Your Retail Practice Alongside Us

Become a VAR Find a VAR

iVend Retail’s global VAR network helps extend our international reach. To strengthen our position, we also stand together with the industry’s top technology resellers. Our VARs are carefully selected based on their industry expertise and their proven ability to deliver and support our customers worldwide.

Exclusive Channel Partner Benefits

Training SupportOur comment to training our channel partners on product implementation and support enables them to offer better services to their retail customers on our industry-leading products and services. Initial enablement and training programs are available online or via in-person sessions delivered by a global team of retail specialists. We also offer ongoing monthly trainings for our channel partners to enhance their knowledge of iVend Retail.
Sales SupportSales support for channel partners is available throughout the sales cycle – from joint selling and demonstrations to opportunity registration and upgrade opportunities. Dedicated support from our Channel Sales Managers includes initial training on sales collateral, product positioning and use of the iVend eStore for placing orders, in addition to regular touch points for the review of ongoing sales opportunities.
Product SupportWe provide full Level 3 Support 24/7 via our online portal offer for channel partners who have their customers under Software Assurance. Our support system allows for the continuous monitoring of all cases escalated by a channel partner. L1 and L2 support issues are managed by channel partners providing an opportunity to gain margin from annual maintenance contracts.
Marketing SupportOur marketing support is designed as an additional resource to support external marketing campaigns and/or sales initiatives. Co-marketing programs generate demand, benefit both parties, and offer a greater return on marketing investment than what each company could achieve independently. Marketing support includes access to resources for your website, packaged campaigns, product collateral, and receipt of lead distribution and Market Development Funds determined by Partner Level
Market Development Funds

A key component of growth is strategic and effective marketing. Platinum and ISV Embed Partners receive a share of our MDF (Marketing Development Fund) of up to 5% of net revenues to CitiXsys upon achievement of jointly agreed targets in your business plan. Funds are proposal based, not accrued and can be used for a variety of activities not limited to database acquisition, webinars, seminars, trade shows, direct mail, customer testimonials, telemarketing and other campaigns.

CertificationCertification programs enable partner sales and implementation teams to better understand the features and functionalities of the application suite. Valid certification is required for maintaining discount levels and certifying additional consultants may improve your earning ability. In addition to maintaining valid certifications, staying current with your knowledge of our growing solution portfolio enables you to provide your retail clients with successful implementations and build business relationships over time.

Channel Partner Categories

Value Added Resellers (VARs)

This category of partner is essentially a technology specialist that can extend the iVend platform by developing modules using the iVend APIs or Extensibility. Certification requirements are as per the VAR category, but in addition the Developer certification is also required.

Value Added Reseller

VAR Developers

This category of partner is essentially a technology specialist that can extend the iVend platform by developing modules using the iVend APIs or Extensibility. Certification requirements are as per the VAR category, but in addition the Developer certification is also required.


Ready to get started?

Learn more about our different Channel Partner levels.

Partner Levels
Soltius

As a long time SAP Business One consultancy, we have a great deal of experience integrating other POS with SAP Business One and are keenly aware of integration challenges. When we came across iVend Retail, we knew we had to have the solution in our portfolio! iVend Retail is a comprehensive retail solution, not just POS, that readily integrates to SAP Business One. With iVend Retail implementations are simple, support is great, and we now feel more confident as an organization in presenting retail solutions to our clients.

Willy Octavius Chandra, Consulting Manager, Soltius

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