CitiXsys is a channel-driven organization taking its products and solutions to customers through an effective network of partners. Hundreds of businesses across the world have created successful practices around iVend Suite of Retail Applications.
Your growth is our growth.
From business development to sales and marketing to support, we will be as committed to you as you are to us, providing incremental sales opportunities and support from the iVend Retail team.
Rewarding true partnerships.
We offer two levels based on your investment commitment in resources, skill sets, focus, business plans, and revenue contribution.
Why partner with us?
Channel Partner Categories
We’re excited to achieve Gold Partner status with iVend Retail. The retail market is developing rapidly in our region, and as a long time SAP Business One, S4/HANA consultancy we wanted a solution that could easily and simply integrate with SAP. When we came across iVend Retail by Citixsys, we knew that we had to have the solution in our portfolio, as it is an extremely comprehensive retail solution and integrates seamlessly with SAP. We now feel confident that we have the right technology offering to present to our retail clients.
Le Phong, CEO at FTI SAIGON JSC
Exclusive Channel Partner Benefits
Product Training
Our comment to training our channel partners on product implementation and support enables them to offer better services to their retail customers on our industry-leading products and services. Initial enablement and training programs are available online or via in-person sessions delivered by a global team of retail specialists. We also offer ongoing monthly training for our channel partners to enhance their knowledge of iVend Retail.
Qualified Leads
Sales support for channel partners is available throughout the sales cycle – from joint selling and demonstrations to opportunity registration and upgrade opportunities. Dedicated support from our Channel Sales Managers includes initial training on sales collateral, and product positioning.
Product Support
In addition to ongoing support from our regional sales and consulting teams, the iVend Service Portal serves as a central repository for creating a practice around iVend Retail collateral, including articles, forums, eLearning, documentation, templates, estimation sheets, sales tools and packaged marketing campaigns.
Marketing Resources
Our marketing support is designed as an additional resource to support external marketing campaigns and/or sales initiatives. Co-marketing programs generate demand, benefit both parties, and offer a greater return on marketing investment than what each company could achieve independently. Marketing support includes access to resources for your website, packaged campaigns, product collateral, and receipt of lead distribution and Market Development Funds.
Marketing Development Funds
A key component of growth is strategic and effective marketing. Channel partners receive a share of our MDF (Marketing Development Fund) calculated as a percentage of net revenues to CitiXsys upon achievement of jointly agreed targets as defined in the business plan. Funds are proposal based, not accrued and can be used for a variety of activities not limited to database acquisition, webinars, seminars, trade shows, direct mail, customer testimonials, telemarketing and other campaigns.
Valuable Discounts
Our Channel Partners receive valuable discounts and margins on selling, implementing and providing L1 and L2 support for iVend Retail. Many partners in our global network have built successful retail practises alongside us based on our incremental margin structure dependent on a partner’s commitment to bringing iVend Retail to market and completing the related business requirements.
We have been a Retail Software specialist since 1991. iVend Retail is without doubt the most powerful Omnichannel solution we have worked with.
Gavin Peacock, Group CEO, TRC Solutions
