iVend Retail Customer Success Story

Oscar Jacobson

Build Africa is a Malawian-owned hardware and homeware mega retail store. Located in Kristwick, Blantyre and Malawi, they stock a range of Tiles, Hardware, Homeware, Furniture, Electrical, and Coffee. This comes in addition to a fullfledged department specializing in garden items ranging from outdoor furniture, gardening tools to braai equipment to name but a few. They also have printing, rubber stamp making, laser cutting and other services in their stores.

HeadquartersHeadquarters: Malawi, Africa

WebsiteWebsite: www.ogbuildafrica.com

IndustryIndustry: : Hardware and Home Improvement

SolutionsSolution: iVend Point of Sale

ERP-IntegrationERP Integration: SAP Business One

Channel partnerBusiness Partner: Cloud Line

HeadquartersHeadquarters: Malawi, Africa

WebsiteWebsite: www.ogbuildafrica.com

IndustryIndustry: : Hardware and Home Improvement

SolutionsSolution: iVend Point of Sale

ERP-IntegrationERP Integration: SAP Business One

Channel partnerBusiness Partner: Cloud Line

With iVend Retail, OG Build Africa gets access to vital information that they can instantly put into action.

SAP Business One server and iVend’s failsafe integration keeps our management always connected to the store operations. In addition to performing the regular sales transactions at iVend Retail’s POS, store employees can use sales points situated in the store to check stock position and other information that is automatically sent to SAP Business One for further processing. iVend Retail management system is appreciated for its user-friendliness. Configuration & management of discounts and targeted promotions are easy to manage in iVend Retail with the consistency of operation maintained across the chain. Manual configuration of schemes and additional discounts can be avoided to save time and maximize profitability

Mr. Yasin Osman, CEO, OG Build Africa

Business Requirements:

  • the retail solution should have all important features required by hardware retailers
  • it should allow them to keep complete control of their inventory
  • the retail solution must enable them to set up uniform pricing
  • they should be to seamlessly set up promotions to boost repeat sales

Benefits

  • Seamless integration to SAP Business One from the start of their business operations
  • Loyalty program enabled proper segmentation of customers
  • Excellent reporting capabilities required for managing their dayto-day operations
  • proper inventory management to ascertain the inventory stability of the business

Implementation Partner

Cloud Line, the first Platinum Level iVend Retail Channel Partner in Africa, is a retail and service business dedicating to installing, training and supporting leading African businesses on best-of-breed software applications. With a customer base of 700 in the mid-Africa region and a team of 20 employees, Cloud Line has developed deep knowledge of Point of Sale system functionality and meeting their customer’s business requirements. They work closely with their customers to ensure their businesses are efficient and contemporary. They have developed an open source team culture which allows for quick delivery of appropriate systems at low costs of ownership.

cloudline_logo

Are you the next iVend Retail customer?

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