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Enterprise Retail on Cloud

Delivering Omnichannel Excellence

iVend-cloud-white-logo

Enterprise Retail on Clou

Delivering Omnichannel Excellenced

Deliver Seamless Shopping Experiences Across All Sales Channels

In today’s fast-moving digital world things can quickly become obsolete. To stay ahead of the competition and continually engage shoppers, retailers must remain agile and quickly innovate.

Today, retailers are looking to managed services that enable them to rapidly respond to changing consumer needs and more importantly reduce their overall IT overhead. Gone are the days of being locked into outdated capabilities; now instead of worrying about the technology retailers can focus on their business growth.

A Complete Retail Technology Platform

Designed for the Way Retailers Work Today

optimised-for-omnichannel

Optimised for
Omnichannel

Customer-centric software capabilities deliver engaging, seamless shopping experiences across digital and physical sales channels

Integration

Seamless
Integrations

Fully customisable and extensible solution integrates to SAP, Sage, Microsoft, and other third-party ERP and customer facing solutions

Highly-scalable

Highly
Scalable

Software that scales as your business needs evolve, suitable for growing chains with stores across multiple geographies and currencies

Low-cost-ownership

Low Total
Cost of Ownership

Cloud-based SaaS software with managed services is easy to deploy and maintain, without costly infrastructure and IT overhead

Complete Retail Management

iVend Point of SaleiVend Point of Sale

Move beyond processing transactions, to empowering experiences that increase sales with a fast, dependable Point of Service application for quick, convenient customer transactions.

iVend Mobile POSiVend Mobile POS

Transport your in-store environment via any Android or iOS device so you can interact with shoppers, provide inventory checks and process sales from anywhere.

iVend EnterpriseiVend Enterprise

Access every functionality, not only in the store, but across the entire enterprise with a central application to control retailers’ master data and replicate it across the retail ecosystem.

LoyaltyiVend Loyalty

Build a program that ensures customer loyalty and more importantly, keeps your customers coming back.

iVend Digital CommerceiVend Digital Commerce

iVend Digital Commerce enables retailers to seamlessly operate across digital and physical sales channels through iVend Retail and Magento Commerce software. Robust platform integration ensures consistent experiences with your brand wherever customers prefer to shop.

ERP IntegrationERP Integration

Operate in flawless harmony, share data, gain unparalleled insights into business operations and inventory, with out-of-the-box integrations to many common ERP including SAP IS Retail, SAP ECC6.0 and SAP Business One, Microsoft Dynamics 365 Business Central and Sage 300cloud and Sage X3.

ERP

Integrates with any ERP

iVend Retail has been successfully integrated and certified with many leading Enterprise Resource Planning systems to help retailers optimize data use and gain visibility across corporate, subsidiary and supplier locations, simplify key processes for rapid scaling and provide actionable insights for smarter business decisions.

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The iVend Cloud Advantage

iVend Cloud is a Software as a Service (SaaS) offering that encompasses the full capabilities of iVend Retail – an enterprise class retail management solution – delivered via a hosted infrastructure.

Application Management

  • Performance optimisation
  • Application monitoring to ensure data integrity
  • 99% uptime

  • Cloud clustering and high availability configurations for maximum throughout
  • Monitoring system parameters such as memory, CPU and hard disc usage, slow performing queries, etc.
  • Daily backup with rolling 7 days back up on file

  • SaaS offering includes 24/7 support
  • Based on the Support365 Standard service offering

Deliver on Customer Experience

Delight your customers by creating a truly integrated and seamless shopping experience with POS and retail systems designed to meet today’s increasing in-store digital and customer needs.

  • Ensure amazing customer service with every transaction
  • Serve customers and lookup inventory from a mobile device
  • Sell and fulfill online with eCommerce integrations
  • Connect with customers through email marketing

Focus on Business Goals

Gain more free time to focus on growing your business instead of managing the performance of your technology.

  • Less dependency on in-house IT resources
  • Includes Application and Infrastructure Management
  • No upfront hardware investment
  • More predictable ongoing costs
Business-growth

Drive Business Growth

Streamline IT operations to ensure performance optimisation, application health, and data integrity to get your business where it needs to go.

  • Gain a 360-degree view of your operations
  • Flexible deployment options for the way you work
  • Fast implementations with 99% uptime
  • Scale up and down quickly to plan for operational scaling

Free eBook Download

4 Ways Retailers Can Use Technology to Thrive in the Face of Industry Disruption

Measurable Business Benefits

From POS, mobile and online stores to managing inventory with a single stock pool and loyalty programs, iVend Retail
provides tangible business benefits:

5%
increase in sales due to click and collect functionality

4%
(of sales) savings in inventory carrying costs

Over 10%
increase in sales due to assisted selling using mPOS

10%
increase in sales due to use of loyalty or CRM data