Email SMS Template

This screen allows you to create email/SMS templates when the notification is sent, the message contains well formatted and predefined content created using this screen.

This template is used by the mailing engine to send predefined content to the target customer. The contains a WYSWIG (what you see is what you get) rich HTML editor which allows you to use custom fonts, colors, embed images and even use CSS (cascading style sheet) for delivering expression based email notification.

To create a meaningful email/SMS template you can create template one at a time and enter a subject such as “Loyalty Alert: Your points are about to expire”. In the rich HTML editor, you will need to embed placeholders in many places so that the system can replace the placeholders with the actual values stored in the database. For example, if you wish to address the loyalty member, you could use the %FullName% placeholder or if you wish to inform the customer about the total points available until date, you could use the %AvailablePoints% placeholder. You may edit the content, as many times you want later. You can get placeholder on cursor position by right click of mouse.

To open the window, choose Administration> Application Setup> Email SMS Template

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Setup Screen