Steps to Layaway a product at the POS

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Steps to Layaway a product at the POS

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Customer Search-Press F2 or click the F2 Customer Search button to open the “Customer Search” screen and select the customer.

Alternatively the user can enter the code of the customer in the scan area to select the customer and fetch the customer details. The mode is disabled for a cash customer.

 

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Transaction Mode - Press F1 or click the F1 Transaction Mode button to select/change the mode to “Layaway”. Press F6 or click “F6: Layaway” to select the mode.

 

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Product Search-Press F3 or click the F3 Product Search button to open the “Product Search” Screen and select the product(s) which the customer wants to layaway. If the selected product is Matrix Item then refer to section How To Add Matrix Item To Transaction for adding the product to transaction. The products with the “Can Layaway” checkbox enabled are only displayed.  Alternatively, the user can enter the code of the product in the scan area to select the required product.

 

The “Layaways” Screen is displayed on selecting the product. The details of the screen are as follows:

 

Layaways

 

Field

Type

Description/Activity

Layaway Item Information

Code

Text Box

Displays the code of the product.

Description

Text Box

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Displays the description of the product.

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This field enables the user to add, delete or edit the product description.

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When the user selects this field a key pad is displayed on the right side grid, product description can be updated by either using a keypad or a keyboard.

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The user needs to update the description if the “Open Description” checkbox is enabled in the “Product” (Inventory Product) option of the Management Console.

Price

Text Box

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The field enables to edit the price amount.

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When the user selects this field, the number pad is displayed on the right side grid. To change the price, the user can enter the new value.

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The price is editable as per the “Price Override Lower Limit” and “Price Override Upper Limit” defined at the “Retail Profile” setup in the Management Console.

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For e.g., if the lower and upper price override limits are defined as 0% and 10% respectively, at the Management Console. The user at the POS for a product priced as $100 can increase the price of the product maximum till $110 but can’t decrease the price.

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The user needs to update the price if the “Open Price” checkbox is enabled in the “Product” (Inventory Product) option of the Management Console.

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If the user at the Management Console has enabled the “Reason Code Details Required” or the “Comment Details Required” for “Price Override” in the “Retail Profile” assigned to the POS, an “Audit” screen is displayed.

Quantity

Text Box

Displays the quantity of the product being transacted.

Tax Code

Text Box

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This field enables the user to reselect the tax code for the product. When the user selects this field, the various tax code(s) setup in the system are displayed on the right side grid. To select a particular code, select its row in the grid and click the “Ok” button.

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If the user at the Management Console has enabled the “Reason Code Details Required” or the “Comment Details Required” for “Sale Item Tax Override” in the “Retail Profile” assigned to the POS, an “Audit” screen is displayed.

Discount

Text Box

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The field is displayed for the products with “Discount Allowed” checkbox enabled in the Management Console.

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This field enables to offer the discount or edit the discount amount (type and value) for the product. When the user selects this field, the number pad is displayed on the right side grid. To change the amount, the user can select the type and enter the value.

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If the user at the Management Console has enabled the “Reason Code Details Required” or the “Comment Details Required” for “Line Item Discount” in the “Retail Profile” assigned to the POS, an “Audit” screen is displayed.

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The discount is editable as per the “Maximum Line Discount Percent Allowed” or “Maximum Line Discount Amount Allowed” defined in the “Retail Profile” (Retail ConfigurationRetail Profile) option of the Management Console.

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For example if the maximum line discount amount allowed is defined as $10 at the Management Console. The user at the POS for a product priced as $100 can give the discount maximum of $10.

Comment

Text Box

This field enables the user to add, delete or edit the free text added to the product. When the user selects this field a key pad is displayed on the right side grid, text can be added by either using a keypad or a keyboard.

Layaway Plan

Text Box

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Displays the layaway plan selected for the product.

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This field enables the user to select the layaway plan for the product. When the user selects this field, the various plan(s) setup in the system are displayed on the right side grid. To select a particular plan, select the row in the grid.

Installment Count

Text Box

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Displays the default installment count setup in the “Installment Count” (Inventory Layaway Plan) option of the Management Console.

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The field enables the user to reenter the number of installments to be specified in the plan.

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The Installment is editable as per the “Min Installment Count” and “Max Installment Count” defined in the “Layaway Plan” (InventoryLayaway Plan) option of the Management Console.

Installment Start Date

Text Box

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Displays the date on which the first installment is to be paid.

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It is calculated on the basis of the number of days specified in the “First Installment Due” Text Box of the “Layaway Plan” (InventoryLayaway Plan) option in the Management Console.

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The Text Box  is displayed only when the layaway plan is being offered to the customer for the selected product.

Deposit

Text Box

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Displays the amount setup in “Deposit” field of the “Layaway Plan” (InventoryLayaway Plan) option in the Management Console. It is the initial amount paid while booking a layaway.

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The field enables to edit the deposit amount. When the user selects this field, the number pad is displayed on the right side grid. To change the amount, the user can enter the new value.

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The Text Box is displayed only when the layaway plan is being offered to the customer for the selected product.

Surcharges

Text Box

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This field enables to add surcharge(s), delete, edit the details like surcharge amount, discount amount, tax code of the surcharge added to the product.

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When the user selects this field the various buttons (Add Surcharges, Delete Surcharges, and Edit Surcharge) are enabled and the details of the surcharge(s) added to the transaction are displayed on the right side grid.

Sales Person

Text Box

The field enables the user to select the sale person for the exchange item. When the user selects this field, the various sales person(s) setup in the system are displayed on the right side grid. To select a particular sales person, select its row in the grid and click on the “Ok” button.

Paid Amount

Text Box

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The field displays the amount paid till date by the customer against the Layaway.

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The Text Box  is displayed only when the screen is opened from the “Transaction Search” screen by clicking the “Layaway” button

Buttons

Add Surcharges

Button

The button enables to add surcharge(s) to the fulfillment plan. Select the plan to which the surcharge is to be added and click the button to open the “Surcharge Search” screen and select the surcharge.

Delete Surcharges

Button

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The button enables to delete the surcharge(s) added to the fulfillment plan.

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Click on + to expand the row defining the fulfillment plan. On the surcharges tab, select the row of surcharge to be deleted and click this button.

Edit Surcharge

Button

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The button enables to edit the details like surcharge amount, discount amount, tax code of the surcharge added to the transaction.

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On the right side grid, select the row of surcharge to be edited and click the button to open the “Surcharge Information” screen and edit the details.

Installment Details

Button

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The button enables to view the details of the installment(s) specified for the plan.

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When the user clicks the button, the details of various installments setup for the plan are displayed on the right side grid (Installment Details).

Layaway Payment

Button

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The user clicks the button to accept payment against the layaway. The “AR Payment” Screen is displayed and the user enters the amount being paid by the customer.

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This button is displayed only when the screen is opened from the “Transaction Search” screen by clicking the “Layaway” button.

Layaway Cancel

Button

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The button enables the user to cancel the layaway plan on the customer’s demand.

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The user clicks the button to go back to the “Transaction Details” Screen and again clicks the “Ok” button to display the “Transaction” Screen, with the details of “Layaway-Cancel” Transaction specified in the “Transaction Details” section.

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The amount paid by the customer for the “Layaway” Transaction being deleted, has to be paid back to the customer on the completion of the transaction.

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The “Layaway Cancel” button is displayed only when the screen is opened from the “Transaction Search” screen by clicking the “Layaway” button.

Ok

Button

This button updates changes to the database and closes the screen.

Cancel

Button

This button closes the screen.

 

 

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Sale Edit- Press F4 or click the F4 Sale Edit button if the user wants to edit the transaction. The tax code, event, discount, comment, surcharge values can be updated for the transaction.

 

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Item Edit - Select the product in the grid and press F5 or click the F5 Item Edit button if the user wants to edit the product being transacted. The description, price, quantity, tax code, discount, batch, serial, comment, surcharge values can be updated for the product.

 

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Fulfillment- Press F8 or click the F8 Fulfillment button to add Fulfillment Plan to the Layaway. It is mandatory to add a plan to a “Layaway” transaction at the POS. The fulfillment plan(s) with the same “Inventory Allocation Method” as that setup for the Layaway Plan can be applied to Layaway.

 

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Complete- Press F12 or click the F12 Complete button to move to the payment mode.

 


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