Some of the activities to be carried out at the POS like giving discounts beyond the permissible limits can only be done by a manager. The manager needs to log into the POS to perform the activity in the “Manager Override Mode”.

The user with the “Manager” checkbox enabled at the Management Console can only login to any POS to do manager override.

The steps to change to the Manager Override Mode are as follows:

Few activities which can be done in the Manager Override mode are as follows:

•The “Price Override” at the item level can be done beyond the “Price Override Lower Limit” and “Price Override Upper Limit” setup in the “Retail Profile” (Retail Configuration> Retail Profile) option of the Management Console.

•The discount at the item level can be defined beyond the “Maximum Line Discount Percent Allowed” and “Maximum Line Discount Amount Allowed” setup in the “Retail Profile” (Retail Configuration> Retail Profile) option of the Management Console.

•The discount at the sale level can be defined beyond the “Maximum Sale Discount Percent Allowed” and “Maximum Sale Discount Amount Allowed” setup in the “Retail Profile” (Retail Configuration> Retail Profile) option of the Management Console.

•The manager can unlock the POS, once it gets locked on reaching the tipple point.

•If “Manager Override Required” is checked for Cash In/Cash Out in “Retail Profile” (Retail Configuration > Retail Profile) option of the Management Console, then Manager override needs to be done at the POS when Cash In/Cash Out activity is performed.

•If the “Manager Required for Credit Limit Override” field is checked in the “Retail Profile” (Retail Configuration > Retail Profile) option of the Management Console, Manager Override needs to be done at the POS when the total outstanding amount exceeds the credit limit setup for the customer.

Manager Override Screen Details