Partner Program Overview 

Become a Partner Partner Guide

Unlock the potential of omnichannel retail.

The iVend Retail Partner Program is CitiXsys’s partnership offering aimed to empower technology experts with the tools and resources that help transform customers into industry leaders.

Our partners are the foundation of our business and therefore we are committed to continuing our investment in technological innovation that moves your business forward and grows your profits. Partners bring our solutions to the market and solve our customers’ cloud challenges, and as such benefit from the license and services revenue derived from the partnership program at its various levels.

To further the success of our partners, we have invested in a “Best In Class” program to suit different types of partners. With a rigorous process for selection, our partners enjoy a wide field of opportunity to distribute our solution without competition.

Ready to grow with us?

Fill out the form to explore the benefits of a partnership with iVend Retail:


iVend Retail is a very good solution for the retail industry and can easily integrate with our ERP solution, Acumatica for growing retailers. I believe the combined offering and quality of support offered by CitiXsys will benefit retailers in Malaysia and beyond.

Simon Cheong, Chief Sales Officer, Afiintra Technologies Sdn Bhd – Malaysia

Omnichannel Retailing On-Cloud

iVend Retail is an integrated omnichannel platform delivered on Cloud that helps retailers and hospitality businesses increase revenue, build customer loyalty, and reach new customers while lowering operating costs. Our retail management solutions provide capabilities for point of sale (POS), mobile POS, customer loyalty, eCommerce, digital passes, retail reporting and analytics with out-of-the-box integrations to Magento Commerce, Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP Business One, S/4 HANA, ECC 6.0 and IS-Retail.  iVend Retail is ideal for the needs of mid-sized retail chains through to the scale and scope of global enterprise retailers that maintain hundreds of international locations, owner-operated stores, as well as franchisee operations.

Ability to Mould it to Make it Your Own

iVend Retail is flexible enough to meet the needs of any retailer. Whether customers need to integrate an ERP, accounting system or extend iVend Retail to match their unique ways of doing business – iVend APIs and Extensibility enable partners to tailor the solution to the specifications of our mutual customers.

Designed to Grow Your Business

We believe in a philosophy of mutual growth and in return for a commitment to build the business with iVend Retail, the more you are rewarded. It is not only about percentage points – margins are earned based on the number and validity of product related certifications that partner technology teams are required to have as well as recognition for continued loyalty and support.

Superior Business Resources

In addition to ongoing support from our regional sales and consulting teams, the iVend Service Portal serves as a central repository for creating a practice around iVend Retail collateral, including articles, forums, eLearning, documentation, templates, estimation sheets, sales tools and packaged marketing campaigns.

A Commitment to Support You

We are focused on product innovation and development for the Retail Industry. With employees in every major international market and consistent support in any geography, on any continent, we recognise that the greatest successes are never achieved alone.

Channel Partner

iVend Retail is sold, implemented and supported by our Channel Partners. Our certified Channel Partners service retailers in 90+ countries. Join us in delivering local, accessible, and professional support to growing retail organisations across the globe. Our channel partner program includes three tiered engagement levels.

Alliance Partner

Our extensible platform design allows for integration with a number of technologies, hardware and third-party solutions via open APIs and an extensible code base designed to tailor our retail management system to any retailer’s unique specifications.


Think we might be a match?

Let us know if you’re interested in becoming a partner.

Join Us

Our partnership with iVend Retail provides extremely comprehensive retail anagement. For an end-to-end solution, we integrate iVend Retail to Jiwa ERP for the back-office and offer cloud hosting with Microsoft Azure and Amazon Web Services. It truly enables us to have available a full service offering for our diverse range of retail clients.

Mark Buhagiar, Owner, Austlink

We’d love to hear from you!

Contact us

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