What does the Omnichannel Shopper Expect?


What does the Omnichannel Shopper Expect?

With the rise of connected consumers, “always-on”, there’s a pressing need for retailers to deliver a new end-to-end shopping experience. This new experince natively includes the asset of the physical store, without interrupting their digital experience.

With the power of purchase lying with millenials who are Mobile, the store will bring a strong asset for the retailer bringing what ecommerce services struggle to perform: a touch experience, immediacy of product availability, advices and services. In one word, the Mobile enabled digital store will become an amplifier of the consumer digital experience.

Download our infographic to learn how mobility can help you increase both online and in-store sales and enhance the customer experience.

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Here’s what our happy customers had to say about us:


iVend Retail is a fully integrated omnichannel system that is always looking to the future for more benefits to the retailer & customer. It has everything in its suite that we need including inventory management, reporting, ERP integration and an excellent after sales support.

Mr. YC Ng, Head of Division, Ming Wuoy Group
Oscar Jacobson

As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.

Marcus Knutsson, IT Manager, Oscar Jacobson
Goodwill Industries

We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.

David Miller, CEO & President, Goodwill Industries of San Joaquin Valley