A Complete Retail Technology EcosystemStreamline your in-store, head-office and online operations with integrated modules
iVend Point of Sale (POS)
Move beyond processing transactions, to empowering experiences that increase sales with a fast, dependable Point of Service application for quick, convenient customer transactions.
- Touch-screen interface with custom configurations that’s easy to implement globally
- Management of every day sales operations including Special Orders, Sales, Sale Refunds, Sale Exchange, Advance Payment, Gift Certificate and Coupons
- Complete inventory visibility and customer history at the POS
- Payment processing with country-specific, integrated payment systems
- Customizable promotions execution and gift card functionality
- Online/offline operations; not dependent on an internet connection
iVend Mobile POS
Transport your in-store environment via any Android or iOS device so you can interact with shoppers, provide inventory checks and process sales from anywhere.
- Reduce IT infrastructure costs for faster business expansion
- Shorten lines at the till during peak times, to help reduce abandoned purchases
- Access product and inventory information, product information and customer data
- Take service to your customer, not vice versa
Build a program that ensures customer loyalty and more importantly, keeps your customers coming back.
- Develop flexible loyalty programs, configured around customer and product groups Incorporate service elements into loyalty schemes, not just points collection
- Create tiered levels of membership and automatically promote members according to a defined set of rules
- Capture customer data from all channels and use these insights to help drive long-term and lifetime customer value
- Allow customers to access their individual accounts via an online portal, to review and redeem rewards — and to provide more information for targeted offers
Access every functionality, not only in the store, but across the entire enterprise with a central application to control retailers’ master data and replicate it across the retail ecosystem.
- One view of stock availability and location for reduced inventory costs and enhanced fulfillment
- Replenishment and forecasting recommendations based on core metrics
- Cross-channel visibility of all customer incentives and loyalty programs
- Sophisticated price management and promotions engine
Reporting & Analytics
Gain better insights about sales trends and fast-changing consumer behavior across your sales channels, to make more informed decisions.
- Identify key trends and pinpoint areas of your operations that need improvement with a full range of reporting and analytics capabilities
- Identify and stop fraudulent activities by analyzing your POS transactions and sales patterns
- Build sales performance dashboards to understand where customers shop, identify trends and invest resources to have the most impact
Offer a more personalized shopping experience by giving your shoppers digital coupons, loyalty cards and gift cards right on their mobile device to remain top of mind.
- A cloud-based subscription service designed to support a variety of marketing initiatives to shoppers’ mobile devices
- Electronically distribute loyalty cards, gift cards, coupons and passes to consumers
- Create your own digital cards and coupons to customize rewards schemes
- Enable customers to collect and redeem points across all channels, from a single location
- Connect more effectively with consumers in an environment-friendly manner
Give customers a unified experience to conduct business the same way online as in the physical store.
- A true single stock pool
- Visibility into inventory availability anywhere across the enterprise
- Click and collect, reserve and collect, and ship direct to customer from store functionalities
- Cross-selling and upselling to online shoppers
- Management of transactions, loyalty points, images, gift cards and coupons
- Business analysis tools to ensure profitable product placement and promotions