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A Complete Retail Technology Ecosystem

Streamline your in-store, head-office and online operations with integrated modules
   

iVend Point of Sale (POS)

Move beyond processing transactions, to empowering experiences that increase sales with a fast, dependable Point of Service application for quick, convenient customer transactions.

  • Touch-screen interface with custom configurations that’s easy to implement globally
  • Management of every day sales operations including Special Orders, Sales, Sale Refunds, Sale Exchange, Advance Payment, Gift Certificate and Coupons
  • Complete inventory visibility and customer history at the POS
  • Payment processing with country-specific, integrated payment systems
  • Customizable promotions execution and gift card functionality
  • Online/offline operations; not dependent on an internet connection
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iVend Mobile POS

iVend Mobile POS

Transport your in-store environment via any Android or iOS device so you can interact with shoppers, provide inventory checks and process sales from anywhere.

  • Reduce IT infrastructure costs for faster business expansion
  • Shorten lines at the till during peak times, to help reduce abandoned purchases
  • Access product and inventory information, product information and customer data
  • Take service to your customer, not vice versa
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iVend Loyalty

Build a program that ensures customer loyalty and more importantly, keeps your customers coming back.

  • Develop flexible loyalty programs, configured around customer and product groups Incorporate service elements into loyalty schemes, not just points collection
  • Create tiered levels of membership and automatically promote members according to a defined set of rules
  • Capture customer data from all channels and use these insights to help drive long-term and lifetime customer value
  • Allow customers to access their individual accounts via an online portal, to review and redeem rewards — and to provide more information for targeted offers
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iVend Loyalty
iVend Enterprise

iVend Enterprise

Access every functionality, not only in the store, but across the entire enterprise with a central application to control retailers’ master data and replicate it across the retail ecosystem.

  • One view of stock availability and location for reduced inventory costs and enhanced fulfillment
  • Replenishment and forecasting recommendations based on core metrics
  • Cross-channel visibility of all customer incentives and loyalty programs
  • Sophisticated price management and promotions engine
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Reporting & Analytics

Gain better insights about sales trends and fast-changing consumer behavior across your sales channels, to make more informed decisions.

  • Identify key trends and pinpoint areas of your operations that need improvement with a full range of reporting and analytics capabilities
  • Identify and stop fraudulent activities by analyzing your POS transactions and sales patterns
  • Build sales performance dashboards to understand where customers shop, identify trends and invest resources to have the most impact
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iVend Reporting & Analytics
iVend Passes

iVend Passes

Offer a more personalized shopping experience by giving your shoppers digital coupons, loyalty cards and gift cards right on their mobile device to remain top of mind.

  • A cloud-based subscription service designed to support a variety of marketing initiatives to shoppers’ mobile devices
  • Electronically distribute loyalty cards, gift cards, coupons and passes to consumers
  • Create your own digital cards and coupons to customize rewards schemes
  • Enable customers to collect and redeem points across all channels, from a single location
  • Connect more effectively with consumers in an environment-friendly manner
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eCommerce Integration

Give customers a unified experience to conduct business the same way online as in the physical store.

  • A true single stock pool
  • Visibility into inventory availability anywhere across the enterprise
  • Click and collect, reserve and collect, and ship direct to customer from store functionalities
  • Cross-selling and upselling to online shoppers
  • Management of transactions, loyalty points, images, gift cards and coupons
  • Business analysis tools to ensure profitable product placement and promotions
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iVend eCommerce Integration

Check Out Our Case Studies

AOC
AOC
Middle East & Africa

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