iVend Retail


A digital store platform for delivering connected shopping experiences across all sales channels.

Copyright © iVend Retail, 2019

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Future safe integrations utilizing AL programming language and interoperable iVend APIs


Software that will scale with your business from a single store to hundreds of stores across multiple geographies and currencies


An end-to-end software platform that is easy to use, deploy, and maintain as your business needs expand

Scottsdale, Arizona


Designed For The Way Retailers Work Today

Shadi Al-Fraijat | Director Sales

Ali Aref  | Channel Sales Manager

An Omnichannel Retail Solution with Out-Of-The-Box Integration to Sage X3

Meet the iVend Retail Team

Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch
7500 E. Doubletree Ranch Road Scottsdale, Arizona

iVend for Sage X3

Maximize sales potential by implementing fully integrated sales growth programs across all sales channels

Simplify inventory management with a single stock pool across all sales channels allowing for more efficient stock reduction and improved stock turns

Gain a better focus on your business through easy to use and contextual dashboards and management information

A self-motivated & driven manager, with experience and knowledge on developing new and existing business, Shadi works with CitiXsys in the capacity of Sales Director taking care for the MENAP region. Shadi is responsible for building a network of strong channel partners, strategic alliances, working with them towards growth for both iVend Retail Market and partner business. With over 12 years of experience, Shadi has previously worked with NCR Corporation and HP where he played an important role in developing geographies profitably. 

A highly experienced sales professional with diversified knowledge on the IT industry gathered through progressive experience of over 10 years in presales, sales, business development and management, all over the KSA region. Before joining CitiXsys as Channel Sales Manager for KSA & Egypt, Ali has done various assignments with Comsys Software & Movenpick Cairo Pyramids. Ali is responsible for recruiting new partners, developing the existing database and identifying new revenue generation opportunities in his region. 

Ahmed Fouad | Consulting Manager

Solution sizing, scoping customer engagements and post sales management of professional services are some of the key aspects of Ahmed’s daily work at CitiXsys. As a consulting manager for Egypt and North Africa, Ahmed acts as a liaison for the channel partners for product training, pre-sale & post sales activities, project implementations and managing the enablement program including enforcing the certifications. With 11 years of experience, Ahmed has worked with Radisson, BBC worldwide, Comsys Software before joining CitiXsys. 

Vankayla Rajesh  | Consulting Manager

Vankayla Rajesh has over fourteen years of experience in retail technology and business consulting and is liaison between the Channel Sales Manager and CitiXsys’ Retail Partners. He is also instrumental in Partner Enablement, including delivery of product-related training on how to effectively implement and support CitiXsys products. Besides having strong retail domain knowledge, Rajesh understands the growing challenges retailers are facing today and how technology can enable retailers to have sustainable profitability.

Sage Sessions are hyper-local events that provide opportunity to network with peers, meet local experts and get practical advice on business-building. Visitors can get expert advice and inspiration from the iVend Retail & Sage teams providing them with insights and actionable takeaways to maximize business success. Meet iVend Retail experts at the Sage Sessions X3 to learn more about the integrated omnichannel retail management solution designed for seamless integration to Sage X3.

The iVend Retail and Sage X3 Integration

From managing day-to-day business operations - inventories, stocks, accounts and payments, to multiple sales channels spanning mobile to online to brick-and-mortar stores, retailers are looking beyond siloed software. With iVend Retail integrated to Sage X3, retailers can readily achieve omnichannel capabilities to deliver the personalized, convenient experiences today’s shopper have come to expect.

Booth #14 | 04-05 September 2019 

Why Partner with CitiXsys

We provide the product knowledge and training you need to get started on the programme

We will cooperate with you in planning and executing marketing initiatives and supporting sales situations

Our continued investment in R&D will provide you with the ability to provide regular upgrades and additional services to your existing clients in the retail industry

Our thought leadership, coupled with yours, can make us difficult to beat, ensuring we become the first choice for retailers around the globe


We believe that forward-thinking, agile technology companies working in partnership can successfully target the retail market by offering the latest open platform omnichannel solutions that meet these needs.

Our partner programme designed to enhance your chances of generating professional services revenue for your clients in areas of business transformation, best practice process development, system configuration, ERP integration, change management and much more.