18 August, 2015 – Watlington, Oxfordshire, UK – Leading omnichannel retail solution provider, iVend Retail, today announced the appointment of Procter & Gamble’s (P&G) ex-head of technology, Raouf Balabaki, as its European Channel Services Director, and Simon Bohr, previously of Molton Brown, as Technical Director.
With over 12 years of consultancy experience in implementing technology and managing global projects for international brands and retailers, Raouf’s specialist expertise lies in the fashion and luxury retail sectors. No stranger to executing high profile store launches across Europe and EMEA, Raouf has previously worked for Helly Hansen, The North Face and Beretta. In his new role at iVend, Raouf will focus on consultancy and business support functions for its channel partners and their customers, as they continue to expand across Europe.
With 18 years of professional experience in solution architecture, application design, development and technical support in and around point of sale and retail systems, Simon previously headed up the EMEA and Americas technical application team for Molton Brown. An expert in project scoping and other deliverables across the project lifecycle, as a Technical Director at iVend, Simon will support the company’s business partners in designing new implementations for the global and regional clients.
“Combining big brand expertise and experience working with some of the largest international retailers, Raouf is well placed to drive our channel services offer forward, while Simon’s in-depth technological skill-set will underpin our strategy for innovation as we grow in Europe.” said Richard Kolodynski, Senior Vice President European Operations at iVend Retail (part of Citixsys worldwide).
He added: “At iVend we have built our team around technology experts with backgrounds working in-house for major brands and retailers in order to deliver value to our clients at every stage.
iVend delivers integrated retail management solutions for the way retailers work today, implementing technology that is built to enable change, not just built to last.
We believe that retailers shouldn’t have to worry about managing hardware, software licenses, upgrades – they just need the tools to deliver great customer service.
Part of Citixsys worldwide, iVend is an innovator in retail technology and a recognized industry leader for Cloud management and mobile retail. In addition to providing traditional fixed till and back office server solutions as required, we are experts in developing solutions for complex retail – multi-format, multi-location, multi-channel and multi-sector retailers.