Capezio

   

Capezio

Iconic Dance Brand Capezio Boosts Operational Efficiency at Stores and Head Office with iVend Retail and Sage 300cloud

The biggest benefit of iVend Retail is that we can now connect each of our stores and warehouse. We can now easily access consolidated customer data. And the iVend Retail team has been really keen to offer the tech support we need.

Claire Yarnton, Head of Retail, Capezio Australia

Headquarters: Victoria, Australia
Industry: Apparel Retail/Wholesale/Manufacturing
Solution: iVend Point of Sale, Integrated with Sage 300cloud
Business Partner: Virroo

Capezio

CapezioEstablished in 1887 in New York, Capezio is the leading manufacturer and retailer of dance shoes and apparel.
The brand of choice for athletes and performers worldwide, Capezio has operated in Australia since 2007 and now has stores – in Mornington, Victoria and Elsternwick, Melbourne. When Capezio made the decision to migrate to iVend Retail, they simultaneously migrated their ERP to Sage 300cloud. The company felt iVend POS was the best candidate for their requirements, because of its seamless integration with Sage 300cloud and the support seemed strong.

Challenges
  • Using different POS solutions at different store locations
  • Retail data not consolidated across stores, warehouse and head office
  • Retail staff couldn’t access up-to-date customer data
  • Manual data entry into spreadsheets required at stores
  • Regular technical issues with POS solutions
  • Old POS system required fast and consistent internet at the store to run
  • Poor tech support for existing POS solutions with no local support
  • Inefficient head office accounting processes
  • Lack of integration between store systems and ERP
Benefits
  • A modern retail ecosystem that will continue to grow alongside industry innovations
  • Near-time data integration between POS and Sage 300cloud ERP
  • Implementation of same POS solutions across stores
  • One centralised database for items and pricing maintained in ERP and successfully syncing to their POS and WMS
  • Consolidated retail data now easily available
  • Head office accounting staff save valuable time in many day to day functions
  • POS based on more modern technology which can work well with basic and slow internet
  • Reliable and timely tech support
  • Dedicated support during the implementation process
  • Head office accounting staff save valuable time in many day to day functions
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