Tendencias globales de compra

Información esencial para los minoristas


Tendencias globales de compra

Información esencial para los minoristas

De acuerdo con nuestro último informe de investigación, los consumidores se sienten atraídos por los métodos de compra más convenientes y rápidos. En nuestra cuarta encuesta anual a más de 2700 personas en todo el mundo, nos dispusimos a medir los hábitos y comportamientos de compra actuales y encontramos información que los minoristas en todas las regiones deberían conocer.

Puntos más destacados de la investigación:

  • Los consumidores son más leales, 10% MÁS de los consumidores afirma que los programas de lealtad determinan dónde compran

  • Los servicios de comprar en línea y recoger en la tienda están en auge, la encuesta muestra un incremento del 30% en su uso.

  • Los consumidores quieren que los vendedores de la tienda cuenten con dispositivos móviles, 4% MÁS de los consumidores buscan un empleado de la tienda con un dispositivo portátil.

Obtenga el informe completo:


Here’s what our happy customers had to say about us:

Our staff have commented on how easy the iVend system was to learn and to operate – it has helped to alleviate the “human errors” that we have had experienced in the past. Good features in iVend are the ability to easily look at other store and main warehouse stock levels in real time, integrated eftpos has been great, gift voucher processing is easy and transparent and we have now just implemented Lay-By.

Fran Burke, Business Manager, Burke Marine

As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.

Eremasi Matanatabu, Chief Operating Officer, Oscar Jacobson

We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.

David Miller, CEO & President, Goodwill Industries of San Joaquin Valley