Retail customers are increasingly demanding a true omnichannel experience from their merchants of choice. To stay competitive, retailers need a flexible, best-of-breed point of sale (POS) solution that can integrate easily with their ERP and other back-end business solutions.
However, that integration is rarely smooth. ERP software vendors do offer POS modules, but they often lack the functionality needed to meet constantly evolving customer demands. At the same time, many third-party POS solutions are difficult (or at times impossible) to effectively integrate with other solutions without costly and time-consuming customizations that can make future updates more challenging.
Retailers want to choose both their ERP and POS solutions on their merits, while having the capability to easily integrate the two. Below we’ve listed five tips to help make that happen using an open API-based retail suite.
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