Designate a “master architect” to manage the integration.
POS and ERP integration affect every aspect of a retailer’s business. As such, managing this project can’t be a part-time job. Identify an executive within your organization with high-level project management experience that can dedicate themselves full-time to the integration.
This project manager will need to get all parties and stakeholders on board, including employees from the C-level down to the store associates. To that end, you should select someone that has the ear of top executives, credibility within the organisation as well as the ability to sell the new system across the organization.
If you don’t have someone that fits the bill internally, then engage a third-party to help manage the integration. Without a clear, empowered project chief, it’s unlikely the integration will stay on track time-wise and stay within budget.