Employee Training

Employee training with certification options for customers worldwide

We make multiple training options available to help our customers better understand and use iVend Retail applications on a day to day basis. Leverage your technology investment and empower your store employees to deliver exceptional customer experience.

Our online employee training is available 24/7 from any location with Internet access, so your essential team can self-pace their training experience and not only master using iVend Retail, but also get certified for Store Manager and Cashier roles.

Store-manager

iVend Retail POS – Store Manager Training

This training is for Store Manager and Administration personnel who require an in-depth functional understanding for configuring and administering iVend Retail Point of Sale (POS) software, including the Management Console, Administration, Financials, Inventory, Daily Operations, Terminal POS, Mobile POS, Loyalty and Digital Passes.

This course is designed with the Store Manager’s role in mind but also covers a range of Administrative tasks, therefore delving into the more technical aspects of the solution set. Store Manager and Administrative staff are expected to demonstrate how quickly and effectively they can handle administrative tasks, configure features and functions of the software that are relevant to the administration of the store and show that they have a good grasp on the operations of the store and POS as a whole.

Sales Store Manager Training

Cashier

iVend Retail POS – Cashier Training

This training is for Store Cashier and Sales personnel who require an in-depth functional understanding for using iVend Retail Point of Sale (POS) software, including Transactions, Customer Management, POS and Store Operations, plus Till Management and End of Day Processes, Mobile POS, POS Reporting, Loyalty and Digital Passes.

This course is designed with the Cashier’s role in mind. Cashier staff are expected to demonstrate how quickly and efficiently they can navigate around and operate the functions and features of the Point of Sale application.

Sales Cashier Training

Custom Employee Training

If you need to train a large number of employees at the same time quickly and cost-effectively, please contact us to discuss custom training to meet your specific needs.

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