New Scotts Valley office to support iVend Retail™ sales, marketing and product consulting
SCOTTS VALLEY, Calif.–(BUSINESS WIRE)–CitiXsys, a leading provider of omnichannel retail solutions, today announced it has opened a new West Coast office in Silicon Valley to accelerate the growth of its iVend Retail suite and provide enhanced support for channel partners and end customers in North America.
Based at the Enterprise Technology Center in Scotts Valley, the office is spearheaded by Mick Adamson, VP of North America for CitiXsys, who joined the company earlier this year, and has 27 years of professional experience in strategic planning, sales and services. The company is looking at adding staff to its Scotts Valley office to support the company’s regional sales, marketing and product consulting efforts.
The office will also provide support for retail system software resellers, as well as offer training and product support across the United States and Canada. The office allows CitiXsys to be more accessible for regional iVend Retail customer needs, and to work with other integrators and software developers, given the open API infrastructure of the solution.
“CitiXsys has set aggressive targets to grow our business in North America,” said Kamal Karmakar, CEO at CitiXsys. “This new office gives us a West Coast anchor near the incredible technology and innovation ecosystem of Silicon Valley.”
“The Scotts Valley office is designed to accelerate the growth of our North American footprint,” said Mick Adamson, VP of North America. “It also allows us to source the best professional talent and provide better service to our existing customers, with local support during their retail business hours.”
CitiXsys’ coast-to-coast presence will enable the company to service customers in all time zones and continue to expand its prospective customer and partner bases. CitiXsys will continue to provide even more localized support, with remote employees in New York and Los Angeles.
About iVend Retail
iVend Retail by CitiXsys is a global provider of integrated omnichannel solutions for retail and hospitality chains. Our software solutions integrate vital systems to produce a flawless ecosystem where data flows instantly and freely, with minimal IT investment. Designed to provide exceptional customer experiences throughout the entire shopper and dining journey, iVend Retail solutions for point of sale, loyalty, eCommerce, digital passes, analytics and mobility will increase revenue, improve customer retention, and bring in new business, all while lowering your operating costs. Our suite of solutions is available through a worldwide distribution network of certified partners. For more information about iVend Retail, www.ivend.com or email us at [email protected].