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iVend Certifications

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Sales

iVend Retail – Presales Certification

Effective positioning of products and ensuring that customer’s expectations are met appropriately is the sole objective of a sales certification. This certification will ensure that your company can confidently position and sell iVend Retail Management Suite of applications. The certification also aims to ensure that you understand the inter dependencies of the applications and how each application complements the others in the entire suite.

Licensing policies notwithstanding, this certification process will enable you to better understand and appreciate the differentiating features of the entire Retail Management Suite.

A 40 minute evaluation process is spread over 42 questions.

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implementation

iVend Retail – Implementation Phase I Certification

The real success of a sale depends on how soon and to what level of effectiveness is the customer able to use the application set to further improve his process efficiencies.

This certification which is followed immediately after a comprehensive implementation training aims to ensure that you have understood the intricacies of the application set, the best business practices of implementing the solution set and tips on different business scenarios.

A 40 minute evaluation process is spread over 42 questions.

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implementation

iVend Retail – Implementation Phase II Certification

The keys that lead to a successful implementation are not just limited to a good knowledge of a software product, but also involve having a high level of analytical skill and a strong foundation of business experience. A sign of a superior implementation consultant is that they can show they have the skills to assess the requirements of a customer and deliver successful solutions for their business.

This certification takes the form of a prospective client’s Request for Information (RFI) – the customer in this review is ACME Retail.
ACME has presented to you their specification of requirements for the purpose of collecting written information about the capabilities of the CitiXsys iVend Retail software suite, which they wish to ensure will meet the needs of their retail business.

This is a 120 minute detailed evaluation that comprises of 80 questions, which cover the categories of Administration, Sales, Inventory, Financials and Reporting.

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For any queries regarding certification, please contact certification@citixsys.com