Industry Trends

   

Mobilize the store on Cloud

Now that the retail industry is safely past the 2015 predictions and hype, let’s see what enterprise retailers and SMBs are investing to better sales and customer service. Enabling more payment options and integrating EMV before the deadline is the top priority among retailers. The…

What does a great customer experience strategy look like?

Customers aren’t responding to retail today – they’re driving it. Essentially customer demands and the devices they use are shaping the way that retail businesses develop. If customers are setting the agenda, the challenge for retailers is creating outstanding customer experiences when they sometimes feel…

Cloud-powered retailing in 2015

In this month’s issue of CitiXsys Retail Insights, we’ve taken up how multichannel retail solutions powered by the Cloud reinvent store operations and scalability. Read on about ideal ways of customer engagement and the substantial role of Cloud-based Mobile POS in delivering customer satisfaction. The…

Engage Digitally with Customers

Imagine retail customers no longer fumbling at a billing queue to drag out a crushed (or even half-torn) discount coupon, or a sale notice. Instead, visualize the same customers handing their iPhone or Android smartphones over to the store clerk to scan their new Digital…

Mobile POS Coming to Forefront

Globally retail stores are beefing up their sales capabilities ditching the old-fashioned point of sale machines and having salespeople — and even shoppers themselves — ring up sales on smartphones and tablet computers. Barneys New York, a luxury retailer, this year plans to use iPads…

Converging Retail digitally

Technology innovations have been fast transforming the world around us and are leaving a definitive impact on the way customers shop for products and services. Retailers are also evolving to these changing market dynamics by redefining customer experience in retail space with multitude of personalized…

Go Online with an Integrated eCommerce Solution

eCommerce portals are now a mainstream channel of sales for retail interactions offering new opportunities to augment revenue and get closer to customers. They act as important retail touch point to connect with business associates and customers’ to build a steady stream of revenue. In…

Content Management in iVend eCommerce

Success of an eCommerce platform largely depends on its aesthetics, ease of use and most importantly the content management module. Content is closely tied to all of the processes such as display, order management, inventory, promotions etc. and so content management plays a fundamental role…