eCommerce

   

eCommerce: The Pros and Cons of Online Selling

Brick-and-mortar retailers seem to have a love-hate relationship with eCommerce. Online sellers represent a new faction of competition for the neighborhood store or regional chain. On the other hand, adding an online channel gives retailers new opportunities to grow their businesses. If you’re undecided about…

How to Prepare Your Business for Cross Border eCommerce

Cross-border eCommerce will make up 20% of all online retail in 2022, according to analyst group Forrester – suggesting it could be a lucrative area of focus for retailers currently shaping their omnichannel strategies. With Forrester expecting sales of $627 billion to be conducted through…

Voice-Activated Shopping: AI that says “Your Wish is My Command”

In just a few short years, artificial intelligence (AI) has emerged from the stuff of science fiction into a technology widely embraced across industries from healthcare to manufacturing. Given how well Amazon’s Alexa-powered Echo and Dot and other voice-activated assistants such as Google Home are…

3 things ANZ shoppers want from connected retail

We’re well and truly moving into the world of connected retail. By that I mean that many retailers have multiple channels, or different ways that shoppers can buy, and those channels are increasingly becoming integrated and linked. It is connected retail enables multi-channel transactions such as Click…

Why BOPIS is making stores fashionable again

It seems the debate about the future of stores has well and truly moved away from questioning their future existence to focus on how stores need to function in a multichannel retailing world. This shift over the last couple of years is hugely welcome because…