Emerging Trends & Innovation

   

Voice-Activated Shopping: AI that says “Your Wish is My Command”

In just a few short years, artificial intelligence (AI) has emerged from the stuff of science fiction into a technology widely embraced across industries from healthcare to manufacturing. Given how well Amazon’s Alexa-powered Echo and Dot and other voice-activated assistants such as Google Home are…

Break your ERP ties with Open APIs

How ERP-agnostic POS sets your Omnichannel Retail Strategy Free Most retailers in 2017 understand the value of implementing an omnichannel retail strategy – to drive customer engagement, customer experience and ultimately to increase sales and profit. They know that a strong omnichannel solution means multiple…

Open Platform Retail for Enhanced Customer Experience

How A Digital Store Platform Delivers Awesome Shopping Experiences Retailers all want to enhance their customers’ experience with their brand. Whether the consumer is a clicks (online) or bricks (in-store) shopper or, increasingly, one whose experience moves from clicks to bricks and back again, they…

Open APIs for seamless integration and controlled costs

How a POS with Open APIs allows you to tailor and integrate rapidly and cost effectively Things change. Businesses change – they adapt with the market, with customer demands, with new technology. Retail is one of the fastest moving markets and certainly has some of…

New ERP? Aging POS?

You know the story – you paint one room of the house and suddenly the rest looks drab. You change your hairstyle and realise you need a wardrobe update. You get a new laptop and realise how out of date your printer is. Once we…

In search of happy customers

Every retailer wants loyal, happy customers. You could say it’s the ‘holy grail’ of retailing. What retailers have long known by instinct is borne out by research, which shows that happy, loyal shoppers benefit the bottom line in two ways. Research report: Great Omnichannel Expectations…