Emerging Trends & Innovation

   

Empowering the next generation store associate

At CitiXsys we like sharing our knowledge and research on the changing nature of retailing and once again we will be out spruiking our message. This time it will be at the Total Retail & Payments Conference and Exhibition on the 11 and 12 May at the Melbourne Convention…

The SME trifecta, part 1: technology

Starting a business is a liberating adventure, but it’s also one fraught with uncertainty. While small to medium size enterprises (SMEs) represent 50% of global employment, some will inevitably be more successful than others. Over the next three weeks, iVend Retail will be focusing specifically…

How to lose customers and alienate advocates

Are today’s customers disloyal? Many retailers would say yes; they are spoilt for choice, and therefore the stakes for committing to a brand are much higher. However, is this lack of loyalty because the grass really is greener on the other side, or because retail…

Ecommerce – It’s not going away

When I say ecommerce Is not going away, I don’t think I need to explain myself in great detail. For those working in retail, we understand the impact that ecommerce has made in changing the purchasing habits of consumers. It can be argued that in…