Emerging Trends & Innovation

   

10 Traits of a Gold Medal Omnichannel Retail Strategy

Olympic season is here and it’s all about performance. When it comes to performance, the omnichannel retail model allows you to provide great customer experiences, when and how shoppers choose to engage with you. Omnichannel retail also does something else: It makes money. I recently…

The inconvenient digital disconnect

There is no denying that online shopping has really transformed retail and many household shopping habits. The biggest advantage of online shopping is clearly convenience. Convenience has been a strong driver of retail ever since the concept of trading was established but it is a…

Click and Collect – Unleashing the power in your store

Online shopping has been a great addition to the retail landscape but the sometimes-exorbitant delivery costs can be a real turnoff. Enter Click and Collect. Nothing represents the online and instore channels working together better than a Click and Collect offering. As the name suggests, a shopper can…