Emerging Trends & Innovation

   

[Infographic] Components of a Healthy Retail Ecosystem

Creating an integrated omnichannel environment takes attention to evolving customer demands and a commitment to creating frictionless shopping experiences for consumers interacting with your brand. Then, translating that into an initiative that fosters a healthy retail ecosystem. iVend Retail conducted a survey to over 2700…

[Infographic] Quest for Convenience: 2019 Shopper Trends

This year’s shopper survey report turned out some surprising data. Specifically, there were remarkable shifts in areas like click and collect participation and loyalty card usage. The overall theme, however, was a preference for convenience. Consumers want the most direct path, with as little friction…

Middle East Shopping Trends: Where Omnichannel is Omnipresent

Retail shoppers in the Middle East are increasingly connected digitally to the shopping experience, using all channels – online, mobile, and in physical stores. Like other consumers around the world, shoppers in the region are looking for an increasingly omnichannel experience. These Middle East shopping…