Burke Marine chose to implement iVend Retail, the fully integrated retail management solution for SAP Business One
Our staff have commented on how easy the iVend system was to learn and to operate. It has helped to alleviate the “human errors” that we experienced in the past. What we find really useful is the ability to easily look at other store’s and main warehouse’s stock levels in real time. The integrated EFTPOS has been great; gift voucher processing is easy and transparent and we have recently implemented Lay-By facilities.
Fran, Director, Burke Marine
Burke Marine was founded by Martin Burke on the shores of Sydney Harbour in 1971. Combining a wealth of boating experience with a vast knowledge of textile manufacturing, the family-run company has been one of Australia’s most respected and dynamic marine brands for over 40 years. Renowned for their innovative contributions to fabric development and garment design, the iconic brand has built its reputation on great value products that always perform to the highest standard. From Auckland to Oslo, Burke Marine’s vast array of products can be found all around the world.
Burke Marine owns a chain of stores spread over Australia and New Zealand. As a growing business, the company was unable to effectively and efficiently manage its store operations. They suffered from a lack of data consistency due to disparate and unstable systems. With a number of different processes in place, Burke Marine were unable to gain a complete view of their sales, inventory and store profitability information. The manual process of extracting this data became increasingly difficult to manage on an ongoing basis and was failing to provide upper management with key data to enable them to make important business decisions.
During the initial discovery meeting with CitiXsys, Burke Marine quickly realised that their business required a fully integrated retail management solution that would seamlessly tie in with their existing ERP system – SAP Business One. Their current processes were unable to meet the local legislative demands; they were inefficient and failing to streamline their store operations.
Burke Marine needed a reliable system that could manage the end-to-end retail functions from Point of Sale (POS) to Head office integration, along with inventory optimisation. The new system had to be scalable, flexible and being able to provide the upper management with a holistic view on all aspects of the retail business.
- Easy-to-use solution that is scalable to accommodate future growth and demands
- Increased speed and accuracy in processing transactions
- Promotion features including gift certificates, gift cards, discounts etc.
- Integrated and unified system – fits into their SAP Business One infrastructure
- Improved visibility across all sales and purchasing transactions