Open APIs for seamless integration and controlled costs

How a POS with Open APIs allows you to tailor and integrate rapidly and cost effectively Things change. Businesses change – they adapt with the market, with customer demands, with new technology. Retail is one of the fastest moving markets and certainly has some of…

New ERP? Aging POS?

You know the story – you paint one room of the house and suddenly the rest looks drab. You change your hairstyle and realise you need a wardrobe update. You get a new laptop and realise how out of date your printer is. Once we…

In search of happy customers

Every retailer wants loyal, happy customers. You could say it’s the ‘holy grail’ of retailing. What retailers have long known by instinct is borne out by research, which shows that happy, loyal shoppers benefit the bottom line in two ways. Research report: Great Omnichannel Expectations…

Achieving Omnichannel Synergy

Synergy is defined as “the interaction or co-operation of two or more agents to produce a combined effect greater than the sum of their parts”. You see it in great teams, where by working together they can achieve more than they would have done by…

The omnichannel ecosystem

Today’s consumers shop via multiple channels. You probably wouldn’t hear them describe it like that, they just see it as what they do. It is normal, they don’t do it consciously, they don’t think of the alternatives. For example, Jenny wants to make a special…