What does a great customer experience strategy look like?

Customers aren’t responding to retail today – they’re driving it. Essentially customer demands and the devices they use are shaping the way that retail businesses develop. If customers are setting the agenda, the challenge for retailers is creating outstanding customer experiences when they sometimes feel…

Cloud-powered retailing in 2015

In this month’s issue of CitiXsys Retail Insights, we’ve taken up how multichannel retail solutions powered by the Cloud reinvent store operations and scalability. Read on about ideal ways of customer engagement and the substantial role of Cloud-based Mobile POS in delivering customer satisfaction. The…

Merchandise Hierarchy in the age of Cloud

Traditionally in retail, merchandising refers to the selection of products a retailer has available for sale and how those products are displayed in-store. And with retailers aspiring to cater to the modern customer, merchandise hierarchy is an essential element in any modern enterprise retail management…

Retail in 2015, and Beyond

As always, technology would be a major contributor in reducing the gap between manufacturers and consumers. But the major trend is around the retailers’ acceptance of what has been launched previously. That, will be the face of retail technology in 2015. Whether it is contact-less…

What’s Coming in iVend POS 6.4

iVend Cloud Complete control and visibility over retail operations are a must for any retailer to stay competitive. iVend Retail has long been an invaluable enterprise class retail management solution for retailers of all sizes. Now, with the iVend Cloud offering, this is much faster…

Engage Digitally with Customers

Imagine retail customers no longer fumbling at a billing queue to drag out a crushed (or even half-torn) discount coupon, or a sale notice. Instead, visualize the same customers handing their iPhone or Android smartphones over to the store clerk to scan their new Digital…

The Cloud as the Next Step at NRF 2015

At the National Retail Federation’s Big Show-2015, CitiXsys Technologies came out in force to showcase the power of Cloud Applications in the modern world of retailing. Kamal Karmakar, CEO, CitiXsys Americas, talks about what trends are going to dominate the upcoming year, and his insights….