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Thought leadership from our team

2016: The Retail Year In Review

It’s been a tough year for many retailers, but an exciting one too. We have seen new challenger brands rise up, technologies reach the mainstream, and consumer expectations increase even further. As we bid farewell to 2016 and welcome a new year, most retailers are…

Retailers: get integrated!

The exponential growth of online shopping has meant that many retailers turned their strategic focus to ecommerce in recent years. However, in an omnichannel world, digital can never be viewed independently from physical. Today, shoppers expect their online encounters to be consistent with their interactions…