Seasoned sales executive will lead efforts to grow company’s channel business New York, NY (August 11, 2015) – CitiXsys, a leading retail management and distribution software provider today announced the appointment of Mick Adamson to VP, North America. In this role, Adamson is responsible for…
We can learn a lot from elite sportsmen and teams. In every city and town, on any given weekend, we see people pitting their fitness and skills against each other to see who can be called the best. The underlying characteristic of an elite athlete…
Over the past few weeks we’ve talked about the loyalty climate in great depth, and now it’s time to turn our attention to real-life. We can develop all kinds of theories as to how retailers should engage with customers across all channels, but what are…
In some ways, today’s leading retailers are in a privileged position: customer behaviour may have become more complex and demanding, but there is an arsenal of technology available to meet these new demands within the store environment. From Bluetooth beacons and electronic shelf labels, to…
Shannon Airport Authority has modernised the world’s oldest duty free with cutting-edge technology and innovation from IT services provider, TRC Solutions and integrated retail system provider, iVend Retail (part of Citixsys worldwide). TRC Solutions and iVend Retail worked with Shannon Airport Authority to revolutionise the…
The retail environment has experienced major changes in the past ten years thanks to the broadening of retail options. The world of online shopping and the plethora of retail avenues it offers as well as the broadening of multi store operations are just two examples…
Convenience is a core element of customer experience for all retailers, but nowhere more so than in the fast-paced environment of an international airport. Ireland’s Shannon Airport is home to the world’s oldest duty free store. Established in 1947, retail staff were struggling with a…
iVend Retail has been shortlisted for the Mobile Technology Solution of the Year award in the 2015 Retail Systems Awards. Now in its tenth year, the Retail Systems Awards highlight excellence and technology innovation in the retail space. Winning entries will come from those companies,…
Can we even talk about customer loyalty today? The concept as we know it may no longer exist. Shoppers have never been presented with so many choices along their path to purchase, to the point where retailers are having to pull out all the stops…
Let’s face it, the store has had a rough ride in recent years. The soaring growth of ecommerce, evolving into mobile commerce, has displaced bricks-and-mortar retail in consumers’ hearts. Not only that, but economic austerity has caused shoppers to tighten their belts, driving down retailer…