It’s a basic human desire. What? You ask. To be liked and loved. The basic aim of a retail business is to provide the goods and services that people desire. For those retailers focused on building a thriving customer base, they go further. They embrace…
Are statistics the savior of modern retail? A few years ago, when big data became a mainstream concept, industry experts predicted it would enable quicker, closer, more relevant shopper interactions. Today, we still believe this… but we’re not necessarily that much closer to achieving it….
The general public might protest that it’s too early to be stocking the shelves with merry treats, but more consumers than you might realize have already been hit with festive fever. Last year, 4 in 10 people had made at least one holiday purchase by…
Retailers might believe they’re being customer-centric, but are they actually getting any closer to meeting shopper expectations? It seems not, according to some insights from The Retail Conference 2015. Last week, in the first edition of this event review series, I talked about whether the…
We wanted to find out what companies are doing to support omnichannel retail, so we reached out to CitiXsys, developer of iVend Retail – an omnichannel retail management solution. In this VSR exclusive Q&A, we ask Tim Barton, director of strategic accounts, to tell us…
This infographic outlines how technology has helped retailing evolve over time. From single channel, simple brick-and-mortar stores, retailing underwent a transition with the advent of internet-based e-tailers and then coming together of various channels in the form of multichannel enterprise retail. Now is the time…
It feels as though omnichannel has been a hot topic amongst retailers for a long time; ask a CEO what their number one ambition is, and chances are they will say a connected, consistent customer experience across all channels. However, are we any closer to…
Al Muhaidib Group, a private business conglomerate based in the Kingdom of Saudi Arabia, which mainly operates in five sectors that include Food, Real Estate, Building Materials, Construction and Utilities and Infrastructure announced today its partnership with CitiXsys at the 5th Annual InRetail Summit which…
Let’s talk personalization – or at least, what the industry is saying about it. There are a number of major events coming up over the next few weeks, from which iVend will be sharing key insights from, starting with Retail Week’s Tech & Ecomm Conference…
It’s amazing how in our modern world, computer technology plays an extremely important role. Most of us couldn’t imagine life without the solutions we utilise on a daily basis. For the most part, technology has developed to fill a need. In the context of Retail Point…