The holiday season places more strain on retailers’ resources than any other time of year, and changing shopper trends are challenging business infrastructure in new ways. Nowhere is this more apparent than bricks-and-mortar. The rise of ‘order online, collect in store’ fulfilment has created a…
As we head towards the busiest time of the year, the evidence that the omnichannel retail world has arrived is everywhere. How can you tell? Simple really. As retailers gear up for the Christmas rush, so too are the special offers. What is interesting is…
04 December 2015 – Watlington, Oxfordshire, UK – Ireland’s oldest independent music store and record label, All City Records, has streamlined management of stock across its sales channels and enabled a more personalised customer experience thanks to a multichannel retail solution from IT services provider, TRC…
As expected, Black Friday was a whirlwind of activity for the retail sector – however it wasn’t all plain sailing. Scenes of in-store chaos were few and far between, with the majority of shoppers choosing to head online in search of a bargain. The knock-on…
We’re just two days removed from Cyber Monday 2015 and less than a week after Black Friday and the general consensus from several retail industry insiders and observers is this: the big winners were Amazon.com and the online channel in general. Here’s a snapshot of…
It’s that time of year again, so let the games begin! The National Retail Federation’s Big Show, the retail industry’s flagship event, held annually in New York City, is right around the corner. The Big Show offers education, great networking, and an EXPO of new…
In today’s competitive retail environment, brand advocacy is becoming increasingly difficult to achieve. The wealth of choice available to consumers has made them far more likely to switch allegiance for a better price or greater convenience. At the same time, high shopper expectations mean a…
In the last lap towards the holiday season, the retail industry is going over all consumer trends this year to bring targeted promotions and hit campaigns to the table. All warehouses are stocked, the aisles are full with products and yet… at the end of…
With so much attention surrounding Black Friday, it’s easy to forget that 27th November is merely the start of several seasonal trading spikes, the next of which will occur on Cyber Monday. Taking place on 30th November, Cyber Monday is more challenging for many retailers…
Unquestionably we’ve officially entered the time of year that retailers and hard core shoppers live for – the holiday shopping season. Soon, we’ll begin to see that frenzied pace of activity in stores and on the websites of retailers everywhere. In addition, the degree of…