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Read all about it: Omnichannel Insights

Who doesn’t love a good survey? Smack in the middle of the holiday shopping season, we’re jazzed up to announce the release of our North American omnichannel report, titled, “Great Omnichannel Expectations.” Earlier this year, we published a report titled, “The Omni-Illusion,” which studied consumer…




Holiday Shopping 2015: Early Winners and Losers

We’re just two days removed from Cyber Monday 2015 and less than a week after Black Friday and the general consensus from several retail industry insiders and observers is this: the big winners were Amazon.com and the online channel in general. Here’s a snapshot of…