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Thought leadership from our team

The SME trifecta, part 1: technology

Starting a business is a liberating adventure, but it’s also one fraught with uncertainty. While small to medium size enterprises (SMEs) represent 50% of global employment, some will inevitably be more successful than others. Over the next three weeks, iVend Retail will be focusing specifically…

How to lose customers and alienate advocates

Are today’s customers disloyal? Many retailers would say yes; they are spoilt for choice, and therefore the stakes for committing to a brand are much higher. However, is this lack of loyalty because the grass really is greener on the other side, or because retail…