360-degree loyalty programs

According to our latest research study, the ANZ shopper’s loyalty program membership rates are very high. Around 85% of Australian and New Zealand customers reported being a member of at least one loyalty scheme with around 15% of Australians being a member of five or…

Incomers – The Rise of International Brands in Australia

Australia has always attracted incomers – since the first settlers arrived, Australia’s population has been boosted by migration of those born outside our borders. Until recently though, this attraction did not extend to retailers. The geographic distance, the well-established local retail brands, and high costs…

A CEO’s takeaways from NRF’s BIG Show 2017

NRF’s BIG Show sets the retail agenda for the year ahead, and this year’s event – which took place in New York last week – was highly focused on people and productivity. The BIG Show is a place to showcase the latest technology, and many…

Why Havaianas are hot in a New York Winter

The average temperature in New York in January hovers around freezing point, and visitors to NRF typically arrive with suitcases full of their warmest winter wear. Hats, scarves and above all, sturdy footwear are the dress code required to avoid the chill. But smart NRF…