Waiting in long a checkout line may be a thing of the past as shopper impatience is driving retailers to provide faster checkout experiences. Customers like speed and flexibility when checking out, and younger shoppers, especially, expect to use modern checkout conveniences like contactless payment at the point of sale. This and other technologies can help retailers meet customer expectations to attract and retain loyal shoppers.
The Need for Speed in the Checkout Line
Shoppers don’t like waiting in the checkout line, so it’s no surprise that 83 per cent of customers say they value quick and easy checkout more than any other aspect of their shopping experience, according to a recent iVend survey report of 2,700 global shoppers.
The survey showed three aspects of fast checkout that customers value most — aspects that retailers should consider using to help keep customers happy.
Here are three ways to speed up your checkout lines:
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