iVend Retail Detailed Feature List

Business Need	Delivery Benefits
For the Head Office and In Store Management
Inventory Management	Setup Product database for standard, serialized, batch managed, kit, assembly and non-inventory items or download the same from SAP Business One Items can be marked as non-refundable Store and track offline inventory Create, manage, build and break down kits at individual stores Create and manage assemblies at individual stores Define Open Items which can be used with price override Track items by serial and batch numbers Support for variants of the product
Pricing and Promotion Management	Tax Exclusive / Tax Inclusive Pricing Store specific pricing Period and Volume Discounts: Special Prices for Business Partners Discount Groups: Define discounts for Business Partners based on: Item Groups Item Manufacturers Define promotions to allow discounts for a specific quantity and/or combination of goods Promotion based on sale totals Happy hour based promotions Define discounts based on: Item Groups Manufacturers
Loyalty Management	Web based system with customer portal Setup and manage multiple loyalty schemes which assign points on customer purchases Define ageing criteria for loyalty points Redeem loyalty points against new customer purchases Loyalty points can be redeemed across the network of stores
Gift Cards / Certificates	Setup and manage multiple gift cards Gift Cards can be sold and redeemed across the network of stores Re-charge gift cards Cash back on gift cards Support for card or paper based gift cards
Up sells and Alternative Items	Create and maintain flexible layaway plans Define installment count, minimum installment count, maximum installment count, layaway duration, and inventory issue method for layaway plans
Cash and Till Management	Create and track the cash being disbursed and collected from each POS from the start till end of each day. Maintain opening balances for each POS Ensure till counts at various stages. This helps in auditing and reconciling the till amounts Record Till Count variance and post variances in SAP Business One.
User Management	Setup and maintain a database of all the users in the company Define employee positions such as sales executive, cashier, store manager etc Time clock management Analyze employee performance by reviewing sales reports grouped by sales persons
Security Management	Define security roles and assign various rights to the roles Assign security roles to users
Reporting	Generate reports to show sales breakdowns, identify slow-moving items, and check sales for any day—by store, item, Item Group, Customer, Customer Group or Sales Person iVend provides multiple reports in the following categories: Sales Reports Collection Reports Inventory Reports Fulfillment Reports Reports can be previewed on screen, printed, or exported to Office Excel, Office Word, and other applications and formats supported by the Microsoft Windows operating system. Ability to edit existing reports as per the user format. New reports can also be added using the custom reporting feature.
POS Operations
Transaction Processing	iVend POS can be used with both Keyboard and Touch Screen equipment. Following transactions are supported on the iVend POS: Sale Sale Return Sale Exchange Sales Order booking / Order fulfillment Quotation / Convert quotation to Sales Order or Sale Layaway booking / Layaway fulfillment On Account Payment Capturing Lost Sales Support for multiple transaction types in a single POS transaction, for example the user can execute a Sale, Sale Return in a single transaction. Visibility of inventory of all stores and warehouses at the POS iVend POS offers real – time inventory control. Automatic Barcode determination at POS: The system follows a sequence of methods in attempting to resolve a barcode to a product or a card swipe to a customer/security user stopping the search when it successfully matches them Display customer balance and credit limit on the POS Automatic price determination at POS Automatic Tax determination at POS Override price, discounts and taxes on the POS Easily look up quantity on hand and item attributes, as well as display a picture. Easily manage / create customer records from the POS Item description override on POS: Used for selling open items and special order items tied to a single item master record. Attach reason code to transactions: Based on the system setup the POS user can be prompted for a reason code for executing a specific transaction. Add sale level comments at the POS. These comments can be printed on the receipt. Suspend transactions and recall the suspended transactions Void items or the complete POS transaction. Attach different fulfillment plans to different Sales / Order items. Build / Break down Kits in real-time on the POS Manager override for following scenarios: Price Override at the item level can be done beyond the Price Override Limits Discount override at the item / sale level can be done beyond the Maximum Discount allowed Manager can unlock the POS once it gets locked on reaching the tipple point Customer credit limit override. Print Gift Receipt to be given with gift items Facility for attaching multiple Sales Person to Sale Track and redeem customer loyalty points
Payment Processing	Payments on the POS can be made by the following tenders: Cash Credit Card (Supports both online and offline authorization mode) Debit Card Check Travelers Check Voucher On Account – This special tender enables the user to leave the payment amount on account Gift Card Loyalty Points Custom tender – This special tender allows businesses to define their own financial instruments and control their integration with SAP Business One Support for the following Credit / Debit cards: Master Card Visa Amex Diners Club Discover JCB Others – Payment by cards other than the above Collect payments by multiple tenders Secure Credit Card authorizations: Eliminate losses due to unapproved or unauthorized credit card transactions. Transaction payments can be staggered across multiple transactions Ability to print payment receipts. This feature allows specifying the count of the payment receipt that is required for e.g. credit card receipts are to be signed in duplicate.
Periodic Activities	Create and track the cash being disbursed and collected from each POS from the start till end of each day. Maintain opening balances for each POS and ensure till counts at various stages. Perform Cash In/Cash Out for the till at the POS Facility to book petty expenses at the POS Detailed Tender Counting for Credit Cards/ Debit Cards/ Voucher/ Check / Travelers Check