Optimization of Retail System for Integrated Retail Management processes clubbed with a detailed view of the inventory throughout the operational chain is critical. Furthermore, fluctuations in demand, speed of replenishment, effective movement of goods from the warehouse/distribution center to their respective destinations within and across stores, are critical pieces of information that should be made available to the decision makers in the quickest possible time.
CitiXsys Technologies, a leading provider of Retail System for Integrated Retail Management and SAP have been working together to make this a distinct possibility. With the backend Enterprise Application provided by SAP, CitiXsys offers an application suite to retailers to effectively and better manage their operations.
CitiXsys offers to its customers the power of an SAP powered enterprise management suite encompassing financials, warehousing & distribution and retail management. The application set is scalable and stackable to suit the growing demands of retailers.
iVend – Retail System
iVend is an end to end Retail Management solution that covers processes encompassing Retail System, Back Office and Head Office operations. iVend setup can range from a Single Store
with few POS to a complex multi-store environment with complete integration with your day to day retail management. The solution automates the entire operations, virtually eliminating paper work.
iVend allows the retail management team at the Head Office to have complete control over data at the stores. It extends flexibility at the Head Office to setup and configure the system from one place and therefore simplifies the management of data.
iVend delivers a configurable, flexible, and scalable solution that is easy to setup and implement and integrates seamlessly with SAP powered Management Applications.
iVend is ideal for both high-volume retailing operations and high-service specialty stores. High volume retailers will like its quick service interface. High service retailers will appreciate the many complex special order fulfillment options, customer specific pricing, flexible kit combinations, and customized, ticket-building special messaging for the POS screen.
Emerging trends in Retail Management
The pace at which mobile technology has seen advancement in the recent times is absolutely phenomenal.Mobility is about transacting real time data at the point of activity and accessing relevant information whenever or wherever required. This allows more staff to be available on the shop floor, where the customers are, and not at the back office.
The benefit of concentrating staff availability in customer facing areas can have a marked impact in the perception of service offered thus making the retailer more agile and competitive.
Mobility Retail system enable retailers to undertake many complex processes with ease. Point of Sale, store location or corporate headquarters can now access processes like Sales, Refund, Price check, Promotions, Multi-Store Inventory lookup, Inter-Store Transfer, Dashboard on mobile devices as well as their POS or back-office computers. The benefits are numerous, ranging from accessing transaction data, reduction of revenue loss, to higher availability of stock, or from queue-busting solutions to product location.
CitiXsys is working with many of its customers using iVend and SAP Business One/ SAP All-in-One to bring Mobile POS and Business Intelligence capability it their landscape. Technology is an enabler to make a retailer remain agile and competitive.
iVend Loyalty
Today, Loyalty Programs are a norm even in non-consumer industries like manufacturing, and non-profit organizations. The need to be closer to the customers, understand their buying pattern and offering customers a value for their money has prompted these diverse industry segments to seriously think and deploy customer retention strategies.
CitiXsys has launched iVend Loyalty, an application which is designed to significantly improve customer retention by bring them continuously back and at the same time aims to improve the customer satisfaction level. iVend Loyalty is currently integrated with iVend and has capabilities to integrate with any Enterprise Management or Retail System using the universal and platform neutral web services based APIs.
Features offered by iVend Loyalty add tremendous value to any retailer by configuring, managing and tracking all schemes for enticing the customers and maximizing the brand value of the merchant.
