iVend Analytics leverages transactional data of your retail environment to generate context-specific detailed insight which is functional & actionable

iVend Analytics– Business Intelligence for iVend Retail from utilizes cutting edge technology to offers intuitive dashboards across business functions in iVend Retail and the core accounting Business Management Application. iVend Analytics is a set of pre-packaged, shrink wrapped Business Intelligence dashboards which seamlessly plug into iVend Retail.

Utilizing associative search and in-memory processing, iVend Analytics converts data into meaningful and actionable information. It makes a business more competitive by enabling informed decision making well in time. iVend analyticsapplication runs on any browser, iPhone/iPad or any Android device

Why do we need BI tools?

• Do you need an accurate view of costs, liabilities, risks involved in your business?
• Do you find customer buying patterns haphazard and difficult to decipher?
• Still wondering what is the right time to kick off a promotion or a cam
• paign?
• Still working out your supplier cost-effectiveness, and stocks at inventory?

iVend Analytics, enable today’s modern retailers to make smarter decisions to run a successful Retail Enterprise. iVend Analytics utilizes cutting edge technology and offers intuitive Dashboards across various Enterprise business functions. It is a powerful and flexible solution for significantly extending the capabilities of existing retail systems with simplification of complex analysis process.
This application gathers the business process data and transforms it into beneficial information to enable an organization’s strategic planning that aid in more informed decision making by the key stake holders in the company.

iVend Analyticsallows retail organizations to get the most out of iVend Retail and backend without the risk of committing to significant investments. Its components libraries assist retailers to customize and focus on characteristics of Sales, marketing and other daily functions which increase the probability of better returns, making more effective decisions leading to:

• Accelerated Purchasing
• Promotion & brand selection
• Increased Sales Volume
• Point Earn & Burn initiative
• Store choice and price image

iVend Analytics has built a comprehensive series of sophisticated sculpting and optimized Dashboards to provide detailed insight into essential business functions such as:

• Pricing and promotion management
• What-if Analysis
•  Markdowns
• Customized Category management
• Special price definition
• Gross profit highlights
• Market basket analysis
• Customer segmentation

 Why iVend Retail analytics?

• User-centric interactivity-Pre-built template with industry-standard KPIs and focused analytics for business discovery
• Rapid time to value- Fast deployment & configuration with your SAP infrastructure
• Access to business data―from anywhere on the desktop or on mobile devices

iVend Retail Analytics lead to prompt & better Decision making post evaluation, optimization and planning at store level or all across the chain  to drive better sales, margins and customer satisfaction . To know more about iVend Analytics contact us  or mail us at info@citixsys.com.

Enthused by mobile revolution, CitiXsys creates an iVend mobility application for retailers that are intuitive, easy-to-use, and highly functional to gather business from modern day consumer who is Smart, equipped and always on the move. This iVend application allows retailers to sell their products to store visitors through Mobile POS. iVend mobility solution integrates the power and functionality of a traditional POS into a mobile device that allows modern retailer to service customers anywhere on the shopping floor anytime. This enhances Customer service, iVend Mobile POS enables, store managers to spend more time on the sales floor, improving efficiency and profitability.  Our Mobility solution empowers retailers to acquire a Mobile POS On Demand! On Contact!

Need for a Mobile POS

Today’s tech savvy shoppers, expect the businesses solutions which are interactive and updated as well. Modern retailers are struggling to keep up with a consumer base that is dramatically outpacing them in the adoption of new mobile technologies. As smartphones and iPads continue to skyrocket in popularity, retailers are empowered to provide shoppers with on-demand product and store information wherever they are – including in the store.

Common issues faced by Retailers

• Lost revenue – Due to slow-moving check-out lines,
• Missed selling opportunities- Due to lack of Information at product Display
• Poor customer service- Little or no information about  Product features & Promotions
• Outdated Software Systems- Non Scalable & non mobile integration
• High Cost of Real estate – Investment in space and hardware for increasing Sales Points

iVend Mobility Solution – Changing dynamics with Mobile POS

The Mobile POS solution is composed of a client application running on a touch-based hardware platform. This handheld “register” is connected to iVend Retail Server which interfaces with the backend enterprise data. Through this integrated solution, users have access to all core sales functionality – including customizations – accessible from Mobile Device.

Standard functionality includes

• Biometric user authentication and security
• Scan or manually enter items
• View item details, including inventory
• Cancel, suspend, delete or recover a transaction
• Card payment using manual entry
• e-signature acceptance on screen via stylus

iVend Retail mobility solution supports the Point of Service functionality appropriate for the sales floor, including product look-up and the Enterprise , iVend suite of Retail Application is configured delivers customizations to incorporate promotions, gift cards, discounts, loyalty programs and so on.

Benefits Of iVend Mobility solution – Retailers now leverage stronger integration of multichannel Sales

Benefits of iVend’s Mobility Solution retailers leverage stronger integration of multi-channel sales activities within the store environment. The returns begin immediately, as sales associates increase their customer interaction. Retailers realize the following benefits from their iVend Retail mobility application implementations:

• Increased POS capacity without using valuable floor space
• Enabled sales associates are able to serve customers, from start till end to checkout, from everyplace on the shop floor
• Increased conversions and average tickets as associates can influence the customer and close the sale influencing the decision-making process
• Increased customer satisfaction by shortening checkout lines and considerably reduced abandoned carts – one of the major complaints customers have with in store shopping
• Complies industry standards for security of data and payment information
• Gained ROI and time-to-value using the iVend Mobility solution that seamlessly integrates with your existing iVend Retail

It is clear that mobile represents an enormous change in how retailers approach store operations and consumer interactions, and retailers are waking up to the need to leverage mobile throughout everyday store operations and consumer interactions. Forward-looking retailers are using mobile technology innovatively & in unique ways to take charge of their store operations like never before, and fuel themselves into 21st century.

iVend eCommerce is an e-commerce application allowing customers to buy products on a web portal. The application offers detailed product listings, shopping cart and payment processing functionality. iVend eCommerce is integrated with the core Retail and accounting functions and offers to extend a retailers reach to its customers by taking his business online on the Internet.

Usage of this application is not limited to retail and it can be extensively used by non-consumer based industries like manufacturers for listing their products and services.

Why do you need a eCommerce-

Loyalty Management

Today, Loyalty Programs are a norm in Retail business and also in non-consumer industries like manufacturing, and non-profit organizations. The need to be closer to the customers, understand their buying pattern and offering customers a value for their money has prompted these diverse industry segments to seriously think and deploy customer retention strategies.

iVend Loyalty, an application which is designed to significantly improve customer retention by bring them continuously back and at the same time aims to improve the customer satisfaction level. iVend Loyalty is currently integrated with iVend Retail and has capabilities to integrate with any Business Management or Retail application using the universal and platform neutral web services based APIs.

Do Retail businesses need Loyalty? The answer to this is YES, because Retail business look at

Shift – To acquire new customers
Lift - To increase the spending of existing customers
Retention – To improve the natural churn rate of customers
Profit mix – To shift spending to higher margin products

Click here to view iVend Loyalty Screenshots

Features offered by iVend Loyalty add tremendous value to any business by configuring, managing and tracking all schemes for enticing the customers and maximizing the brand value of the merchant.

HASSLE FREE INSTALLATION

Intuitive Installation: The installer is designed to detect all prerequisites before starting with the actual installation process. In the absence of a prerequisite, the installer automatically installs the required components first.

Minimum User Input: Except for critical information such as database credentials, the installer performs most of the setup tasks on its own.  The user is shielded from making errors.

Smooth Un-installation: The uninstall process is as trivial as the installation process. In most cases server restarts are not required.

OUT OF THE BOX CONFIGURATION

Default Setup: The iVend Loyalty Application ships with a default configuration that is suitable for most retail enterprises. The merchant can choose to keep the default configuration pertaining to award and redeem of points and quickly go live.

Multi-Store Support: The iVend Loyalty Application offers a unified codebase even for a distributed environment which requires Enterprise and Store level setups. The application facilitates roll-out of ‘n’ number of stores through simple configuration of authorization parameters.

USABILITY & DESIGN

Wizard Based Setup: Majority of the application configuration related to setup of Loyalty Cards, Users, Redemption and Award of Points and Loyalty Plans are completely wizard driven. The features are classified based on logical modules and present stepwise screens for setting up of features and functionalities. This guided mechanism eases the pains of an end user and minimizes possibilities of errors. Moreover, the default settings are preconfigured which are generally suitable for most customers.

Context Sensitive Feedback: All screens have context sensitive help with a facility to connect to the CitiXsys Global Support center online. Each control on the screen is decorated with tooltips for ready reference of the end user. Moreover, errors encountered during any operation are displayed in a user friendly manner along with the possible resolution.

KEY FEATURES

Highly Flexible: The application is designed in a most generic manner so as to suit the requirements of most of the retailers.

Hybrid Configuration: The iVend Loyalty application is capable of awarding both points and currency using a single loyalty plan.

Multiple Plans & Plan Types: It is possible to create ‘n’ number of Loyalty Plans and run them simultaneously in the system. Plans can be transaction based or on historical transactions and can target ‘Special Days’ such as national or public holidays or ‘Special Days for Customers’ such as customer birthdays and anniversaries.

Single Sign-On: User of iVend Retail application can use the same set of credentials to log on to the Loyalty application. Users need to create a separate set of credentials for iVend Loyalty.

And …: Sliding/Fixed points ageing, intuitive, comprehensive and customer business reports, loyalty membership group management, card transfers, auto notifications etc. are some of the other features that add true value to the business.