We needed a better system to support our company, so we went with SAP®. Our retail shop also needed an easier, user friendly system which integrated with SAP so we selected iVend Retail. We are now better able to track transactions through the system and can also create gift certificates on the fly.

Our staff have commented on how easy the iVend system was to learn and to operate – it has helped to alleviate the “human errors” that we have had experienced in the past. Good features in iVend are the ability to easily look at other store and main warehouse stock levels in real time, integrated eftpos has been great, gift voucher processing is easy and transparent and we have now just implemented Lay-By.

I\'ve worked with many support partners on many solutions, and without hesitation, I can say CitiXsys has met my expectations in areas where many previous \'support\' partners haven\'t. They take an interest in your business processes and don\'t expect you to compromise for the sake of the product. If you are not happy in an area that you feel has not met your expectation, they will act to remedy it at once, taking the approach that if one client wants this today, it will most likely be another client expecting it tomorrow. Remote support is no issue; it is like they are on your doorstep anyhow.

iVend has given us performance on the front line. The user interface is intuitive and easy to learn. The speed of (credit card) transactions is great. Beyond the product strengths, we really like the configurability, especially with the user defined fields for our membership program. Single thing we value most is the speed of processing.

I would like to take a moment to compliment you on the team you have working for you. I have worked on several implementations in the past and have never worked with a group who were as eager and talented as your associates. Even with the time difference between India and the United States, there never seems to be an issue completing any development that arises. Thank you again for all your help.

At the cash register the cashier inquires for the mode of payment preferred by the customers in terms of cash/debit card/ credit card, for example. With iVend Retail such information is now included in the details of the sale, along with information such as the date of sale; POS ID; cashier in charge and sales person; customer service benefits, such as promotions and discounts; and mode of delivery, such as home delivery or customer pick up. If the customer chooses home delivery, the software automatically schedules a delivery and prints a delivery note.

The implementation and roll out of iVend Retail at SVSE utilizing the consulting resources of CitiXsys was definitely a positive experience. We found their attention to detail matched our Company\'s high standards of quality and customer satisfaction. Communications between all parties was prompt and professional. We will continue to grow our business using software and services from CitiXsys” says.

We love the way iVend Retail integrates with SAP Business One, from the way it handles the transactions, ease of access of the transaction information, ease of use through touch screens and extreme ease to learn & train others. iVend Retail with SAP Business One has greatly improved our information tracking through every part of the software. It is now very easy to process information and the overall reporting is far more accurate and crisp.